It is fashionable to believe that the intelligence
community "failed" on 9/11 and that if it is "fixed," future
terrorist attacks can be prevented and by implication, the Sept. 11 terrorist
attacks could have been prevented. Such thinking assumes that intelligence can
be perfect, but as James W. Harris former chief of the Strategic Assessments
Group, Directorate of Intelligence, Central Intelligence Agency makes
clear, "intelligence cannot achieve omniscience." And it is important
to point out that the intelligence community has been successful in preventing
terrorist attacks, including planned attacks against the Lincoln and Holland
tunnels in New York in 1993 and against airports on the West Coast on the eve
of the millennium. The reality is that the intelligence community will have
its share of successes and failures hopefully more of the former than the
latter in preventing terrorism. But it is quixotic to believe that America's
intelligence apparatus will be able to uncover every terrorist plot and thwart
every attack.
This is not to say that there is no room for improvement and that the intelligence
community can't do a better job. Indeed, the community must do a better job
but even at its best, it will not be perfect. The question is: What should
be done? The Bush administration's answer has been to reorganize the intelligence
community, largely by putting the 15 separate agencies with intelligence responsibilities
including the Central Intelligence Agency, Defense Intelligence Agency, and
National Security Agency under the operational and budgetary control of a
newly created national intelligence director. Such a reorganization may address
some important issues for example, fostering more joint action among the 15
intelligence agencies via the creation of a National Counter-Terrorism Center
that is modeled after the Pentagon's Joint Staff although it's worth noting
that turf battles still exist between the Army, Navy, Air Force, and Marines.
And vesting budgetary control in a national intelligence director is one way
to more rationally allocate spending and resources. For example, about 85 percent
of the estimated $40 billion spent on intelligence activities goes to the Defense
Department, only about 10 percent is for the CIA, and the remainder is spread
among the other intelligence agencies. If the war on terrorism is not primarily
a military war, perhaps the intelligence budget could be reallocated among the
Defense Department and other intelligence agencies with less emphasis on nation-state
military threats, since the conventional military threat environment is less
severe than during the Cold War, and more emphasis on terrorist threats to the
United States.
But real change and reform is about what the intelligence community does, not
how it is organized or budgeted. And perhaps the biggest and most important
needed change for the intelligence community is cultural. According to Harris,
"The U.S. intelligence community remains handicapped by internal barriers
and walls meant to protect intelligence sources and methods." While the
"need-to-know" principle cannot be completely discarded, the intelligence
paradigm must shift from a "need-to-know" to a "need-to-share"
because no single intelligence analyst or agency has a monopoly on knowing everything
or being right all the time about the al-Qaeda terrorist threat. Put simply,
that means better communication and information-sharing which does not require
a massive overhaul or reorganization of the intelligence community as recommended
by the 9/11 Commission and currently being done by the Bush administration.
The irony is that practically the whole world already knows how to communicate
and share information and does so every day via the Internet and Worldwide
Web. Pick almost any subject however arcane and most likely a user group,
forum, or electronic bulletin board about it exists in cyberspace. Moreover,
these user groups, forums, and electronic bulletin boards are often created
spontaneously either by someone seeking information or someone wanting to
share information. If the rest of the world can do this with minimal direction
and supervision, certainly the U.S. intelligence community can find a way to
do so also.
Ultimately, just as people are the driving force behind creating the new digital
culture of the Internet, Worldwide Web, and instant messaging, people will be
the key to change in the intelligence community. New people at the top level
a national intelligence director and four new deputies for analysis, collection,
customer service, and management don't eliminate the many layers of bureaucracy
that control the flow of information. And if the people who staff the bureaucracy
haven't changed the way they do business in the more than four years since the
Sept. 11 attacks, then the likelihood that an FBI field agent's memo raising
questions about Arab students at U.S. flight schools is distributed and read
in a timely fashion isn't any better than it was before when it was not even
seen by managers of the bin Laden and Radical Fundamentalist units until after
Sept. 11. Whether the memo would have made a difference is unknowable according
to the 9/11 Commission, "If the memo had been distributed in a timely fashion
and its recommendations acted on promptly, we do not believe it would have uncovered
the plot." But certainly if such information is not made available, it
is not possible to act on it and have a chance of preventing a terrorist attack.
Yet even if all the problems in the intelligence community are fixed perhaps
most glaringly transforming the FBI from a criminal investigation agency that
goes after Mafia dons, brothel madams, and Olympic ice-skating judges into one
that puts the highest priority on finding al-Qaeda cells and operatives in the
United States it will still be far from perfect and unable to prevent every
possible attack. Better intelligence is a prerequisite but not a panacea according
to Harris, "it is impossible to preempt a threat without knowledge of the
specific plot or plots, and it is almost impossible to unearth all of them."
Or as the Irish Republican Army stated after a failed attempt to kill British
Prime Minister Margaret Thatcher in October 1984: "Remember, we only have
to be lucky once. You will have to be lucky always." Thus, if we do not
address the underlying reasons why some Muslims become terrorists including
U.S. foreign policy then eventually our luck will run out, regardless of how
much or how well we fix the intelligence community.